At Insurance Samadhan, we find solutions to any insurance-related issue that include lapsed insurance
policy, assistance in case settlement, claim recovery in case of insurance fraud, assistance to NRI's in
servicing their policies, and much more.
Many a times, as an advisor you are not able to initiate conversation with a
prospect
or client due to some pending complaint with an insurance company. With Insurance
Samadhan, now you can register the case and we will help you in resolving the
complaint. Once the case is resolved, your client’s trust and confidence in you would
be high as you demonstrated your commitment to service. This will open newer and
bigger opportunities for you through client referrals and even fresh sale.
Logging into your portal is a very simple process. Just click on the link
mentioned below and enter your email id and password.
https://partnersadmin.insurancesamadhan.com/auth/login.
In case you do not remember your password, you can click on the ‘Recover your
Password’ option. A temporary password will be sent to your email id through which you
can login to your dashboard. Once you have logged in, you can change your password as per your
preference using the ‘Change password’ option.
Insurance Samadhan helps you in the complaints related to all the verticals
i.e Life Insurance, Health Insurance and General Insurance and of all types such as Mis-selling
and fraud, Claim rejection, Claim delay, Claim short settlement. We also assist you in cases
related to Marine Insurance, Commercial insurance, Property Claims, Workmen Compensation claims,
etc.
We have standardised the process from registration to resolution. We use all
possible windows including Insurer, IRDAI, Ombudsman and Consumer Forums to
explore resolution.
InSa has a professionally trained team to understand and handle insurance
complaints. The Co-Founders of InSa have more than 45 years of Insurance industry
experience and over 25 years of legal experience.
In addition, we also educate customers with their mistakes so that they understand
insurance and make right decisions in future.
NIL. There is no fees to be paid by Advisors to join InSa. It is all
Win-Win-Win for
you, customers and us. It is also a Win for insurance company because they get a
satisfied customer.
As per our standard process, we charge a registration fee of Rs.500 per
customer.
However, at present we have waived registration fees from customers who are
registering via Advisors. Post resolution and credit of money in client’s account, we
charge a nominal 12% (plus applicable GST) as Success Fee on the amount of
money recovered in customer’s account.
It's a very simple process. You have to sign up and make your profile. The
link is
mentioned below with the steps mentioned in detail.
Yes, you can. We are a service provider and anyone can be part of InSa.
No. There are no targets. Our objective is to help your prospects and
customers in
resolving their issues. The more prospects you would help, the more happy clients
you would have.
No. InSa is not into selling any financial products. We only resolve
Insurance
complaints.
First, because we help and assist in recovering customer’s money, that might
have
been lost due to fraud or miss-selling or other reasons. Our experts are able to
represent the customer’s case from legal perspective along with facts and improve
that chances of recovering the money. Second, we charge the success fee only when
the moneys are received in customer’s account.
Anyone part of the insurance industry can join Insurance Samadhan. We handle
claims and complaints and there is no need of any statutory license to join us. Also,
the fact that we don't sell insurance or any other financial product, it gives comfort
and an assurance to insurance advisors who bring their customer complaints to us.
Your client may have previous policies from other advisors or banker where
you are
able to represent the case or can’t handle the claim directly. Also, when you do
prospecting you would realize that out of 10 prospects, 6 have been miss-sold or
their claim in past got declined. With InSa, now you can help them get their money
and demonstrate your service commitment.
You don't need to submit a claim of your insurance company, unless you are
convinced that the case has a merit to be represented post repudiation.
If people reach directly on our website, they have to pay Rs.500 registration
fee.
However, if they come through you, it’s waived off and then once they get their lost
money back, you can sell them the right product and also gain through referrals.
It’s take just 2 minutes to join InSa family through our technology platform.
Please
click on the link to join and we will be glad if you recommend and advice your other
colleagues to join us.
NO. It's a confidential agreement. Also, you are bringing the case of your
customer
to us only to assist in professional representation. We firmly believe that all
insurance companies want to settle the genuine claims however, they are not able to
do so due to lack of adequate information and supporting documents from
customer’s end.
We are technology platform and we have insurance advisors on board from
across
the country. You can register the case from anywhere in the world and can see the
progress by accessing your dashboard 24X7.
Yes. We regularly conduct learning sessions by the industry veteran and share
knowledge snippets to help you in your client interactions.
Apart from 24x7 access to InSa platform, we provide personalized promotion material and links to
testimonials that you can use to represent yourself as well as educate customers. Our tech support
is active round the clock. You can reach out to us anytime for any issues, concerns or
suggestions. We also offer co-branding services to our advisors. To get more information, you can
call on 93193-61717.
Yes. However, we would prefer insurance advisors, mutual fund advisors,
wealth
managers, CA, lawyers only, as they are the ones who would benefit the most by
joining InSa.